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Our Spin

How UX design helped
India's leading budget airline
take off.

Spicejet

CLIENT

Spicejet

REGION

India

DELIVERABLE

UX Research & Strategy

TIMELINE

1 year

Our Approach

Analyze interface flaws through exhaustive user research for a design overhaul.

01
Problem Analysis


A thorough evaluation of the ticket booking interface to identify design flaws and user pain points.

02
Targeted User Research

Conducted targeted user research, including interviews and usability testing, to understand booking challenges.

03
Design Strategy


A strategic redesign plan to simplify navigation, enhance affordance, and streamline click-through paths.

04
Wire-framing

Created wireframes and interactive prototypes that address usability concerns and ensure a seamless user experience.

05
User Testing

Conducted iterative usability testing with real users to validate and refine the redesigned interface.