How UX design helped
India's leading budget airline
take off.

CLIENT
Spicejet
REGION
India
DELIVERABLE
UX Research & Strategy
TIMELINE
1 year
Our Approach
Analyze interface flaws through exhaustive user research for a design overhaul.
01
Problem Analysis
A thorough evaluation of the ticket booking interface to identify design flaws and user pain points.
02
Targeted User Research
Conducted targeted user research, including interviews and usability testing, to understand booking challenges.
03
Design Strategy
A strategic redesign plan to simplify navigation, enhance affordance, and streamline click-through paths.
04
Wire-framing
Created wireframes and interactive prototypes that address usability concerns and ensure a seamless user experience.
05
User Testing
Conducted iterative usability testing with real users to validate and refine the redesigned interface.

